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I KNOW YOU HEAR ME, BUT ARE YOU LISTENING? by Rico Burton

Ever have a deal fall through and you don’t know why? Ever had a personal or professional relationship stall? Ever want to ask, “Do you understand the words that are coming out of my mouth?!” I KNOW YOU HEAR ME, BUT ARE YOU LISTENING? In this mini-workshop you will learn: - How hearing vs. listening affects our relationships - 7 most common ineffective ways people listen - Techniques to reframe our message so others listen Ríco ‘LadyB’ Burton, M.Ed., CIC, DTM, is a communications professor, author, and speaker, using evidence- and values-based curriculum to communicate, counsel, and coach others through personal and professional seasons of life. Luncheon and speaker: $22 cash or check; $23 credit card or PayPal.

Phoenix City Grille, 11:30 a.m., May 31

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