IMPACT for Enterprising Women normally meets at the Phoenix City Grille, 5816 N. 16th St., Phoenix, AZ 85016 the last Friday of each month (January through October) with a holiday luncheon the first Friday of December.

Now, because of the COVID-19 virus, we are meeting virtually.

IMPACT for Enterprising Women

To learn more, contact Janet Tubbs, 602-667-4727

For reservations or luncheon questions, contact 601-861-5323- or

September 30, 2016, 11:30 a.m. - 1:15 p.m.

Phoenix City Grille, SE Corner Bethany Home Road and 16th Street, Phoenix

Luncheon is $22 at the door (cash or check only); $23 through PayPal (

"Business Etiquette and Protocol for Today’s Professional"

The times and rules keep changing! For example, whether you should stand to greet and when to order from a menu depends more on hierarchy than gender!

In order to understand and adapt to a variety of people and their expectations, you must have an understanding of how generation- or cultural-related influences relate to our business environment.

Find out which rule to use when and end all the confusion.

About Gloria Petersen

CPPAuthor, Trainer Speaker

Gloria is founder/president of Global Protocol, Inc. Her dynamic presentations have inspired audiences for over 25 years to handle professional and social situations with class and finesse. Gloria is a graduate of the Protocol School of Washington® and received her certification from The Professional Image Institute. Gloria is a renowned Certified Protocol Professional and author of The Art of Professional Connections, a four-guidebook series with companion SME training modules. 

Her clients range from Fortune 100 companies to emerging entrepreneurs. Gloria hosted the FOX television series, “Image of Success,” served as etiquette judge on The Learning Channel, and has served as an expert on numerous radio and television shows. She has also published articles and served as a contributing columnist for magazines, trade publications, and corporate newsletters. 

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